This Privacy Policy explains how RateMe AI ("we", "us", "our") collects, uses, and protects your information when you use the RateMe AI iOS app and the related services at ratemeapp.online (collectively, the "Service"). RateMe AI is operated as a personal-use aesthetic-analysis and styling-coach product. We are not a medical or healthcare service.
By using the Service you confirm you have read this Policy and our Terms of Use, and that you consent to the processing described below.
The Service is operated by the developer of RateMe AI. Contact us at legal@ratemeapp.online for any privacy-related question or request.
When you submit a photo through the Service, we receive the original image bytes and process them server-side to compute aesthetic proportion metrics. The Service is designed for self-portraits ("selfies"), and our Terms require you to upload only photographs you own and have a lawful right to process.
From your photo we derive numeric geometric measurements — facial landmark coordinates, symmetry, proportions, jawline angle, skin uniformity — which we collectively refer to as "facial geometry". We do NOT use this data to uniquely identify any individual. We do NOT generate facial-recognition templates for identification purposes. We do NOT compare your face to any external database or other users. The geometry is used solely to compute the styling-advice score returned to you.
Where applicable law (such as the EU GDPR Article 9, the Illinois Biometric Information Privacy Act, the Texas Capture or Use of Biometric Identifier Act, the Washington My Health My Data Act, or similar) classifies this kind of processing as biometric, your continued use of the Service after agreeing to these terms constitutes your explicit consent to such processing for the purpose described.
We use Apple's Identifier-for-Vendor (IDFV) to associate your scans with a stable device-bound user record. The IDFV is reset by the operating system when you delete the app, which causes a fresh device-record to be created on next install.
If you subscribe, we receive subscription status (active / canceled / expired) and tier from Apple's StoreKit and from our subscription processor (Adapty). We do not receive or store your payment-card details — those stay with Apple.
We log aggregated, non-identifying events such as "onboarding step viewed", "paywall shown", "scan completed". Each event is keyed only to your device-bound user record, never to a real-world identity such as name, email, or phone number.
We use SKAdNetwork (Apple's privacy-preserving attribution framework) to measure ad-campaign performance. We do not use Apple's App Tracking Transparency (ATT) prompt and we do not request or use the IDFA. The Service does not "track" you in the App Store-defined sense.
The styling-advice text is generated by Anthropic's Claude language model. Claude receives only numeric metrics derived from your scan (e.g. {"symmetry": 74, "skin": 60}). Claude does not receive your photo, your facial-geometry coordinates, your device identifier, or any value that could link the request back to you. Anthropic processes the request statelessly under a Zero-Data-Retention configuration: the request and response are not retained beyond the API response cycle. Anthropic does not use the data to train its models.
Aggregated, non-identifying product analytics (e.g. "scan completed", "paywall shown") are processed by Yandex AppMetrica to help us understand product usage. AppMetrica receives only event names and your device-bound user identifier. AppMetrica does not receive your photo, your facial-geometry, or any contact information (name / email / phone). AppMetrica does not share this data with advertising networks; we do not use this for cross-app tracking.
We do not feed your photos or facial geometry into any AI-training pipeline, and we do not share them with any third party for model-training purposes.
You can delete all photos and derived data at any time via Settings → Delete Account. This is the only persistent retention control needed; no other action is required from you.
We share data only with the following processors. Each is governed by a written data-processing agreement.
We do not sell, rent, or share your data with advertisers, data-broker third parties, or any party for cross-app tracking.
If you wish to know each processor's privacy practices in detail, their public privacy policies are available at:
Depending on your location you may have legal rights to:
The Service is not directed at, and may not be used by, anyone under the age of 13. Where local law sets a higher minimum age (such as 16 in some EU member states under GDPR-K), that age applies. We do not knowingly collect data from children below the applicable age threshold; if we discover we have, we delete it promptly.
Our Terms of Use forbid uploading a photograph of any person without that person's lawful consent. If you discover that your image has been uploaded to the Service without your consent, contact legal@ratemeapp.online with a brief description and proof of identity, and we will review and (where appropriate) remove the image and associated data within 15 business days.
Residents of Illinois, Texas, or Washington should review our Terms of Use, which describe regional service-availability limits relating to biometric-information laws.
The legal basis for processing facial geometry is your explicit consent (Art. 9(2)(a) GDPR), which you grant at onboarding. The legal basis for other processing (account, subscription, support) is the performance of the contract under our Terms of Use (Art. 6(1)(b)). You can withdraw consent at any time by deleting your account; this does not affect lawfulness of processing performed prior to withdrawal.
Under the CCPA/CPRA, photos and facial geometry are treated as Sensitive Personal Information. We do not sell or share Sensitive PI for cross-context behavioral advertising. You can request deletion at any time as described above.
Data is encrypted in transit (HTTPS/TLS 1.2+) and at rest (AES-256 on storage). Access to production data is restricted to the operating team via SSH key and time-limited session credentials.
RateMe AI provides aesthetic analysis and styling suggestions for self-improvement and entertainment purposes only. It is not medical, psychiatric, or diagnostic advice. If your use of the Service — or any thoughts about your appearance, body image, eating, or wellbeing — brings up distress, please reach out to professional resources immediately:
HOME to 741741If you or someone you know is in immediate danger, contact local emergency services right away. RateMe AI is not a substitute for professional medical or mental-health support.
We may update this Privacy Policy. When we make material changes we will note the updated effective date at the top of this page and, where required by law, notify affected users by in-app message or email.
Privacy questions, requests, or complaints: legal@ratemeapp.online
General support: support@ratemeapp.online